{"id":30107,"date":"2014-08-07T10:13:22","date_gmt":"2014-08-07T07:13:22","guid":{"rendered":"http:\/\/www.looduspere.ee\/?page_id=30107"},"modified":"2025-04-04T10:29:35","modified_gmt":"2025-04-04T07:29:35","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.looduspere.ee\/en\/contact\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"

General terms and conditions<\/span><\/strong><\/p>\n

1. General<\/h2>\n

All relationships between www.looduspere.ee and the customer are governed by our Terms and Conditions of use. The customer recognizes to have acquainted himself\/herself with the conditions and terms of use at the time of paying the order.<\/p>\n

2. Shopping Guide<\/h2>\n

All prices are given in EUR and include VAT.<\/p>\n

NOTE! When selecting goods, please pay attention to the volume of the cosmetics and creams! In the photo, goods might seem smaller or bigger than they actually are.<\/p>\n

If you have any questions or you would like additional information about a product, please contact us at info(at)looduspere.ee. We will respond as soon as possible but not later than in two working days.<\/p>\n

Registered customer\u2019s discount<\/h3>\n

On our website registered customers get a 5% discount on all goods except for the products that are already discounted. The discount is applied automatically when a customer signs in to her\/his account.<\/p>\n

After registering and after every order, you will get a confirmation e-mail sent to your e-mail address. You can use your account dashboard to view your recent orders, manage your shipping and billing addresses, and edit your password and account settings.<\/p>\n

If you want to receive our newsletter (we will send it once a month), check the box to give your consent (unfortunately the newsletter is only in Estonian at the moment). You can set your account up without choosing to receive the newsletter too. You can delete your account or opt out of receiving the newsletter in any moment. To delete your account please write to info(at)looduspere.ee<\/p>\n

Your data is completely confidential for us, and we use it only for fulfilling your order or contacting you if there is a problem with your order. We will never share your data with anyone, except for delivering purposes or when required by law.<\/p>\n

Delivery address and shipping options<\/h3>\n

As you continue with your purchase, you’re asked to choose a suitable delivery address. If you want to leave a special note or comment regarding your order or delivery, use the correspondence box at the bottom. Next, you can choose an appropriate shipping method for delivery of goods.<\/p>\n

2.1.<\/strong> If you are Estonian resident<\/strong>, you can choose one of following delivery methods:<\/p>\n

DPD courier 4.99 EUR<\/strong><\/p>\n

Have your parcel delivered direct to your door at work or at home by a DPD courier! Courier delivery across Estonia (Monday \u2013 Friday on business hours). In the morning of the delivery day the receiver will receive SMS-message, in which is given 1 h time window of courier\u2019s estimated time of arrival.<\/p>\n

Parcel status and route can be followed in DPD online portal www.minupakk.ee<\/a>, delivery time and place can be changed there also if necessary. The recepient of the parcel must sign for it.<\/p>\n

Maximum allowed weight 31,5 kg and longest side 175 cm.<\/p>\n

\"\"<\/a><\/strong><\/p>\n

SmartPOST Self-service parcel terminal 2,29 EUR<\/strong><\/p>\n

SmartPOST parcel terminal is a \u201cself-service post office\u201d. Parcel terminals are located at shopping centres that are easily accessible, have parking areas, and are open until late in the evening. If you choose SmartPOST delivery as a shipping option, a list of SmartPOST terminals will be displayed. You can choose to have your parcel sent to the SmartPOST terminal nearest you. As soon as the parcel has arrived at the destination terminal, a text message containing a door code will be sent to the parcel recipient’s mobile phone. The parcel recipient can then go to the parcel terminal, enter the door code and receive the parcel. Average delivery time: up to 2 business days.<\/span><\/p>\n